Effective date: September 28, 2026
This Privacy Policy explains what information Stellar Building Performance LLC collects through this website and in the course of our work, how we use it, and the choices you have. We keep it short and in plain English. If anything here is unclear, email us and we will explain.
Who We Are
Stellar Building Performance LLC is an energy code testing and building performance company based in Palm Bay, Florida. We serve builders, contractors, developers and homeowners in Brevard, Indian River, St. Lucie, Martin and Okeechobee counties. In this policy, “we,” “us” and “our” mean Stellar Building Performance LLC, and “you” means anyone who visits this website or contacts us.
What We Collect
Information you give us. When you fill out one of our request forms, call us or email us, you may provide your name, email address, phone number, the project or service address, a preferred date, details about the project, any files you choose to upload (such as plans or prior test reports) and any comments you add. When we invoice you, we also keep the billing contact and billing details needed to send the invoice and record payment.
Information collected automatically. Like most websites, this site and the services that run it receive basic technical information when you visit, such as your IP address, browser and device type, the pages you view, how you arrived at the site and the date and time of your visit. Some of this is collected through cookies, described below.
We do not ask for, and ask that you do not send us, sensitive information such as Social Security numbers or full bank account numbers through our forms.
How We Use Your Information
- To respond to your request and answer your questions.
- To prepare quotes and proposals and to schedule testing, inspections and site visits.
- To perform the work and deliver test results, reports and related documentation.
- To send invoices, receive payment and keep business and tax records.
- To follow up on a request or a completed project from time to time. You can ask us to stop at any time.
- To understand how the website is used so we can improve it, and to keep the site secure and free of spam.
Who We Share It With
We do not sell your personal information, and we do not share it with anyone for their own marketing. We share information only with service providers that help us run the business, and only as needed for them to do that work. These include:
- Tally, which hosts our online request forms.
- Microsoft 365, which we use for email, calendar and file storage.
- HubSpot, which we use as our customer relationship management system to keep track of requests, contacts and projects.
- QuickBooks and Stripe, which we may use to send invoices and process payments. We do not store full card numbers ourselves.
- WordPress.com and Jetpack (Automattic), which host and deliver this website, and Akismet, which filters spam.
- Google, which provides website analytics and search reporting (see Cookies and Analytics below).
When a project requires it, we may also share project details and results with the parties involved in that project, such as the builder, contractor or building official, as part of delivering the work you asked for. We may also disclose information if the law requires it or to protect our rights.
Cookies and Analytics
Cookies are small files a website places in your browser. This site uses cookies and similar tools for basic site operation and to understand how visitors use the site. We use Google Analytics, set up through Google Site Kit, to see things like which pages are visited and how people find us. Google processes this information under its own privacy policy. Our Google reviews section is displayed using a widget from Trustindex, and the request forms are loaded from Tally, so those services may also receive basic technical information from your browser when the page loads.
You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout. The site will still work if you do.
How Long We Keep It
We keep request and project information for as long as we need it to serve you and to keep reasonable business records. Test results, reports and invoices are generally kept for several years because building, tax and warranty questions can come up long after the work is done. When we no longer need information, we delete it or keep it only in a form that no longer identifies you.
How We Protect It
We use reputable, password protected business services, limit access to the people who need it, and use secure (HTTPS) connections on this website. No website or email system is perfectly secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information.
Your Choices
- Stop follow-up emails. Reply to any email from us and ask us to stop, or email mario@stellarbp.com.
- See, correct or delete your information. Email mario@stellarbp.com and tell us what you would like. We may need to confirm who you are first, and we may keep records we are required to keep, such as invoices.
- Cookies. Use your browser settings or the Google Analytics opt-out described above.
Children’s Privacy
This website and our services are intended for adults and businesses. They are not directed at children under 13, and we do not knowingly collect information from children under 13. If you believe a child has sent us information, email us and we will delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. This version is effective September 28, 2026.
Contact Us
Stellar Building Performance LLC
Palm Bay, Florida
Email: mario@stellarbp.com
Phone: 772-359-1925